Conversational lead capture
Instead of asking visitors to fill a static form, Chatweb can guide them through a natural conversation and collect the information your team needs.
All Features
Lead Capture & Qualification
Turn customer conversations into qualified inquiries your team can follow up.
Many website visitors and social channel users are interested, but they leave before filling out a form or talking to sales. Chatweb helps your business ask the right questions, collect contact details, understand customer intent, and route qualified leads to your team.
Qualification questions
Chatweb can ask about need, budget, location, preferred time, product interest, service type, or other criteria depending on your business.
Lead routing
Qualified inquiries can be routed to the right team or contact method where supported.
Lead context
Your team can see what the customer asked, what they need, and why they are likely to be interested before following up.
Key workflows
Capture contact information from high-intent visitors.Ask qualification questions before handoff.Collect booking or consultation requests.Route leads from website, Messenger, Instagram, or LINE where supported.Send qualified inquiries to sales or support.
Best for
- Service businesses that rely on inquiries and consultations.
- Real estate, clinics, spas, education, B2B services, and e-commerce.
- Teams that receive many low-context messages.
- Businesses that want clearer lead quality.