Conversation overview
Track how many conversations Chatweb handles and where they come from.
All Features
Analytics & Reports
Understand conversation volume, lead activity, common questions, and AI-assisted outcomes.
AI automation is only useful when you can see what it is doing. Chatweb helps teams track conversations, captured leads, repetitive questions, and AI-assisted activity so business owners can make better decisions.
Lead insights
See how many inquiries are captured and what customers are asking for.
Question trends
Identify repeated questions that should be added to your knowledge base or FAQ.
Workflow visibility
Understand which workflows are used most often, such as booking requests, product guidance, or handoff.
Key workflows
Review daily conversation volume.Track lead capture performance.Find common customer questions.Improve FAQ and business content.Monitor AI-assisted activity across supported channels.
Best for
- Business owners who need visibility.
- Marketing, sales, and support teams.
- Teams optimizing conversion and response quality.
- Businesses using Chatweb across multiple channels.