Channel integrations
Use Chatweb across website chat and supported messaging channels such as Facebook Messenger, Instagram, and LINE where available.
Chatweb works best when it connects to the places where your customers already talk to your business. Depending on your setup, Chatweb can support website chat, messaging channels, notifications, booking workflows, e-commerce guidance, and custom business integrations.
Website and knowledge integrations
Connect website content, documents, FAQs, and product/service information.
Lead and notification flows
Send qualified inquiries or booking requests to your team through supported methods.
Custom workflow setup
For deeper business logic, Chatweb can be configured with custom workflows or integrations depending on your plan.
Key workflows
Add Chatweb to your website.Connect supported messaging channels.Route leads to email, dashboard, or custom endpoint where supported.Support booking request workflows.Configure custom integrations for advanced teams.
Best for
- Teams with multiple customer channels.
- Businesses using website chat plus messaging apps.
- Teams that need lead or booking notifications.
- Companies that want AI to fit existing workflows.