Website knowledge crawl
Chatweb can read selected website pages and use that information to answer customer questions.
All Features
Knowledge Base & AI Training
Train your AI Agent from website content, documents, FAQs, product information, and business policies.
A useful AI Agent needs more than a prompt. It needs accurate, up-to-date information about your business. Chatweb can learn from your website, documents, FAQs, product information, service policies, and internal guidance so it can answer customers with more context.
Document knowledge
Upload documents such as service guides, product sheets, policies, FAQs, or onboarding materials where supported.
FAQ and policy grounding
Help AI answer common questions about pricing, shipping, returns, appointments, service scope, and support policies.
Safer answer boundaries
When information is missing, AI should avoid making unsupported claims and can ask the customer for clarification or route to a human.
Key workflows
Train AI from website content.Add service/product documents.Keep FAQ answers consistent.Update policies and business information.Route unclear questions to human support.
Best for
- Businesses with repeated customer questions.
- Teams worried about AI giving incorrect information.
- E-commerce, services, clinics, education, real estate, and B2B.
- Companies that want AI to follow approved business information.